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Agent Guide

How MyCNBox fits the spreadsheet shopping workflow

MyCNBox is the purchasing and warehouse layer: you choose links, MyCNBox buys from Chinese sellers, checks the items, stores them and ships your consolidated parcel overseas.

0Purchasing service fee noted in official help summaries
1-3 daysTypical warehouse arrival after seller shipment
1 business dayTypical QC processing after warehouse receipt
90 daysFree warehouse storage recorded in official help
What the agent handles

MyCNBox responsibilities in plain English

Purchasing

MyCNBox places the order with Taobao, Tmall, 1688 or Weidian sellers after you submit and pay.

Receiving and QC

The warehouse signs for the item, photographs it, records weight and gives you a chance to inspect before shipping.

Consolidation

You can combine multiple warehouse items into one parcel and add packing services like extra protection or box removal.

International shipping

MyCNBox quotes routes by destination, parcel size, weight and service level, then ships after the international fee is paid.

Insurance and claims

Optional insurance and after-sales handling can cover specific parcel risks when route rules, proof and deadlines are satisfied.

Support coordination

Customer service is the escalation point for restricted items, seller delays, returns, warehouse issues, route limits and claim evidence.

Agent Layers

Which agent is doing what

LayerWhat it controlsWhat the buyer should check
Product / seller agentReads the seller link, confirms purchasable options and places the China domestic order.Variant, seller stock signal, domestic shipping, remarks and restricted-item risk.
Warehouse / QC agentReceives the item, weighs it, stores it and uploads QC photos or video service results.Wrong item, flaws, missing accessories, package weight, return window and extra photo needs.
Packing agentCombines stored packages and applies add-ons such as box removal, reinforcement, vacuum sealing or rehearsal packing.Whether to consolidate, protect fragile goods, reduce volume or split high-risk items.
Transport agentPrices and dispatches the international parcel through route partners, based on country, line rules, weight, volume and service speed.Route restrictions, volumetric weight, customs sensitivity, insurance, address accuracy and delivery proof.
After-sales agentCoordinates returns, refunds, insurance claims, carrier evidence and customs/delivery exceptions.Deadlines, photos, unboxing video, courier certificate, tracking history and whether insurance applies.
Transport Analysis

How to think about shipping routes

Budget or economy lines

Usually best when price matters more than speed. Check update frequency, size limits and whether the line accepts your item category.

Air cargo and tax-sensitive routes

Useful for faster delivery or specific destination handling, but volumetric weight and declaration rules can change the real cost.

Express couriers

DHL, UPS, FedEx-style routes can move faster and provide clearer tracking, while remote-area fees, customs duties and stricter restrictions may apply.

High-value parcels

Split risk when possible, consider insurance, record unboxing video, and keep the order/QC/parcel evidence connected to the waybill.

Best for

Spreadsheet buyers who want more control

Use MyCNBox when you want to choose the seller link yourself, inspect QC before international shipping, consolidate multiple products and decide which shipping route fits your budget.

Important boundary

MyCNBox.net is an informational spreadsheet site. Account payments, parcel changes, address edits, returns and after-sales decisions should be handled through the official MyCNBox platform or support.

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